mildcasinoPrivacy Policy

This page describes what we collect when you use mildcasino and how we keep that data protected. We at mildcasino take your privacy seriously. When you create an account, deposit funds, place bets on Liga 1 or Piala AFF matches, play live-dealer tables, or use our mobile app, we collect certain information. This policy explains what we collect, how we use it, who we share it with, and what rights you have.

Our mildcasino platform operates across multiple regions, and our servers may sit outside your jurisdiction. We comply with applicable data-protection laws in the jurisdictions where we operate. If you have questions about how we handle your data, you can contact our support team in English at any time.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on mildcasino

We at mildcasino collect data in several categories. When you create an account, we collect your email address, password (hashed), full name, date of birth, phone number, and residential address. We also collect your ID document (KTP, passport, or driver's license) during account verification. This information is required to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.

When you use mildcasino, we collect transaction data: deposits, withdrawals, bets placed, game results, and account balance changes. We also collect device information: your phone model, operating system, app version, and IP address. We collect this data to detect fraud, prevent unauthorized access, and improve our service. Our mildcasino platform also logs your login times, session duration, and which games or markets you access.

Payment Information on mildcasino

We at mildcasino do not store your full payment card details or bank account numbers. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer, we receive a transaction confirmation from the payment processor. We store only the last four digits of your payment method, the transaction ID, and the timestamp. Your full payment details are held by the payment processor, not by mildcasino.

We use payment information to process deposits and withdrawals, detect fraud, and comply with financial regulations. If you withdraw funds, we send the money back to the same payment method you used for your deposit. We do not sell or share your payment information with third parties except where required by law or to process your transaction.

Cookies and Tracking on mildcasino

Our mildcasino app and website use cookies and similar tracking technologies. Cookies are small files stored on your device that help us remember your login status, language preference, and betting history. We use cookies to improve your experience and to analyze how players use mildcasino. You can disable cookies in your browser settings, but some features of mildcasino may not work properly without them.

We also use analytics tools to track how many players visit mildcasino, which games are most popular, and which payment methods are used most frequently. This data is aggregated and does not identify individual players. We use this information to improve our platform and to understand market trends in Jakarta, Surabaya, Bandung, Medan, and Semarang.

Note: We at mildcasino do not sell your personal data to third parties. We may share data with payment processors, fraud-detection services, and legal authorities where required by law.

How We Use Your Data on mildcasino

We at mildcasino use your data for several purposes. First, we use it to provide our service: to process your deposits and withdrawals, to settle your bets, and to manage your account. Second, we use it to verify your identity and comply with AML and KYC regulations. Third, we use it to detect and prevent fraud, money laundering, and unauthorized access to your account.

We also use your data to communicate with you. We send you account notifications (login alerts, deposit confirmations, withdrawal status), promotional messages (if you opt in), and support responses. We use your data to improve mildcasino: to analyze which games are popular, which payment methods work best, and where we can improve our mobile app or live-dealer experience. We may also use your data to comply with legal obligations, such as responding to law-enforcement requests or regulatory inquiries.

We at mildcasino encrypt your data in transit and at rest. Your password is hashed and never stored in plain text.

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Third-Party Processors and Data Sharing

We at mildcasino work with third-party service providers to operate our platform. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), fraud-detection services, and cloud-hosting providers. We share only the data necessary for these providers to perform their services. For example, we share your name and payment method with payment processors to process your deposit, but we do not share your password or ID document with them.

Our mildcasino servers are hosted by cloud providers that may be located outside Indonesia. Your data may be transferred to and stored in other countries. We ensure that all third-party processors comply with data-protection standards equivalent to our own. We do not share your data with advertisers, data brokers, or other third parties for marketing purposes.

Your Rights on mildcasino

We at mildcasino recognize your rights regarding your personal data. You have the right to access your data: you can request a copy of all information we hold about you. You have the right to correct your data: if your address or phone number changes, you can update it in your account settings. You have the right to delete your data: you can request account closure, and we will delete your personal information within 30 days, subject to legal retention requirements.

You have the right to object to certain uses of your data. For example, you can opt out of promotional emails by clicking the unsubscribe link in any message. You have the right to data portability: you can request that we provide your data in a machine-readable format so you can transfer it to another service. To exercise any of these rights, contact our support team through the Help section of the mildcasino app.

  • 1
    Access your dataRight 1

    Request a copy of all personal information we hold about you on mildcasino.

  • 2
    Correct your dataRight 2

    Update your address, phone number, or other personal information in your account settings.

  • 3
    Delete your dataRight 3

    Request account closure and deletion of your personal information within 30 days.

  • 4
    Opt out of marketingRight 4

    Unsubscribe from promotional emails by clicking the link in any message from mildcasino.

Data Security and Retention on mildcasino

We at mildcasino use industry-standard encryption to protect your data. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Your password is hashed using a secure algorithm and is never stored in plain text. We use firewalls, intrusion-detection systems, and regular security audits to protect our infrastructure.

We retain your data for as long as your account is active. If you close your account, we retain certain data for legal and compliance purposes: transaction records for seven years (to comply with financial regulations), and fraud-detection data for up to two years. We delete other personal information within 30 days of account closure. If we are required by law to retain your data longer, we will do so.

Contact and Support

If you have questions about our privacy practices on mildcasino, or if you want to exercise your rights regarding your data, contact our support team. You can reach us through the Help section of the mildcasino app, which displays contact options and response-time estimates. Our support team is available in English and Indonesian during standard business hours.

We take data-protection complaints seriously. If you believe we have mishandled your data, you can file a complaint with our support team, and we will investigate within 10 business days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data-protection authority.

Summary

We at mildcasino collect personal data (email, name, ID document, payment information) to provide our service and comply with regulations. We use your data to process transactions, verify your identity, detect fraud, and improve mildcasino. We do not sell your data to third parties. We encrypt your data, retain it only as long as necessary, and respect your rights to access, correct, and delete your information.

Our mildcasino platform operates across multiple jurisdictions, and your data may be transferred outside Indonesia. We ensure that all data processors comply with applicable data-protection standards. If you have questions about our privacy practices, contact our support team in English at any time.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

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